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| Hotel Operations & Management |
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The Diploma in Hotel Operations and Management AND The Diploma in Restaurant Management syllabi includes the following topic offerings:
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Introduction to Hospitality Technology
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Reception Operations* |
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Rooms Management* |
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Hotel Management |
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Hotel Law |
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Financial Control |
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Food and Beverage Service |
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Marketing |
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Industrial Relations |
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Customer Service |
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The Theory of Catering (Food Theory) |
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Hygiene, Safety and Security |
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* These subjects are only for the Hotel Management Course, NOT for Restaurant Management |
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Further topics relevant to Hospitality Operations, including Employment Law, outings, site visits |
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Guest lecturers on relevant, current topics including talks, demonstrations and specific needs training |
Elective Course
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A Certificate in Preliminary Wine Studies is offered through the Cape Wine Academy as an elective module.
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Course Objective
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The courses are ideally suited for:
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Persons wishing to pursue a General Management position in hotels and other accommodation establishments as well as specialised Hotel Management career positions.
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Persons wishing to pursue a Restaurant Management career. |
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Entry level candidates. |
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Currently employed candidates. |
Course Components
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Internal Tests and assignments, and External Exams are completed during the year.
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| Practical: |
Practical demonstrations and lessons are held at regular intervals in the lecture venue.
Students are strongly encouraged to work in industry to gain experience and build their skills.
Practical assessments are conducted throughout the year.
The costs of practical assessments are for the student's account.
Please see the Exams & Assessment section for more detailed information on practicals.
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| Intakes: |
Two intakes a year: one in January and one in August. |
| Lectures: |
Monday and Thursday evenings on a part-time basis. |
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